Insurance denial / prior auth appeal letter
Denied as not medically necessary? Draft a member internal appeal with claim numbers, facts, and a packet checklist plans actually review.
Build your letter
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Your letter
Drafting with care…
Using structured facts — not generic filler1. Pick a mode
2. Fill facts (or load an example)
3. Hit Generate
Appeal packet checklist
The letter is half the job. Tap items as you finish them — progress saves on this device.
- Denial letter / EOB — all pages (deadline is usually on it)
- Prescription, order, or pre-auth request copy
- Clinician letter of medical necessity (strongest piece)
- Chart notes showing failed alternatives / step therapy
- Relevant imaging, labs, or specialist notes
- Request peer-to-peer if the plan allows it
- Calendar the internal appeal deadline; ask about external review rights if denied again
What actually works
Internal then external
Most plans require an internal appeal first. If that fails, many commercial plans allow independent external review under state or federal rules. Deadlines are short — put them on a calendar the day the denial arrives.
Clinician letter wins
Member letters set the frame; a medical-necessity letter from the treating clinician citing failed alternatives and clinical criteria is what medical directors weigh most heavily.
Quote the denial
Copy the plan’s exact denial reason. Then answer that reason point-by-point. Invented policy language hurts credibility.
Peer-to-peer
Ask for a peer-to-peer between the plan’s medical director and your specialist. Put the clinic phone number in the letter so scheduling is easy.
FAQ
Should my doctor write this?
Strongest packets include a clinician letter of medical necessity. This tool drafts your member appeal and reminds you what to request from the clinic.
What if the internal appeal fails?
Many plans allow external review. Your denial letter should explain rights and deadlines. Ask the plan or your state insurance department.
How long do I have?
Often 180 days for internal appeals on commercial plans — but always use the deadline printed on your notice. Some plans are shorter.
Is this medical or legal advice?
No. It is an educational draft. Follow your plan documents and your clinician’s recommendations.